In this chapter, I seek to elaborate on new ways of thinking about feedback by exploring the
role of trust in developing dialogic forms of feedback. Trust is an important but …

OBJECTIVE: To explore perceptions of clinical consultations and how they relate to
questionnaire-based patient feedback. METHODS: Telephone interviews with 35 junior …

Background Observation of the performance of medical students in the clinical environment
is a key part of assessment and learning. To date, few authors have examined written …

The requirement for doctors and other medical professionals to undertake periodic
performance evaluation is growing. Tools and techniques for such performance evaluation …

This chapter explores the way in which communication between doctors and patients has
been at the heart of good medical practice for centuries. Communication skills, like other …

This chapter will trace the origins and development of concepts of feedback in healthcare
education and will review the factors influencing its effectiveness. Several models and …

Backgrounds Patient feedback has received increased attention to enhance different
healthcare services including consultations with healthcare professionals. There is currently …

Feedback in the work-based setting is complex and multifaceted, comprising both direct and
indirect feedback. Useful information can be gained by a wide variety of other people who …

Almost all students and teachers spend a vast amount of time writing. Paradoxically, in the
age of electronic media, writing, emails or 'texting'has replaced many other forms of …

On-going assessment is essential for health practitioners' life-long learning and the quality of
the care they provide, as well as to demonstrate on-going professional competence in …