System architecture plays a crucial role in the establishment of Digital Government
infrastructure. Over recent decades, various architectures have been introduced by scholars …

This study conducts a systematic literature review on several aspects regarding the success
of initiatives of digital transformation in the public sector (DTPS), focusing on case studies …

E-governance has become one of the reform tools geared towards effective public service
delivery, which is premised on the assumption that the appreciable use of Information and …

The growth and uptake of e-government in developing economies are still affected by the
interoperability challenge, which can be perceived as an orchestration of several issues that …

Purpose Information and communication technology has been identified as a viable tool to
proffer solution to the societal problem of disconnect between democratic actors. The issue …

It is recognized in international research that the public sector has been transformed into a
networked, open and more flexible, informal and interactive governance structure. This is …

The concepts of e-government and e-governance are used interchangeably in most
research and there is no single definition of these terms. The objective of this licentiate …

The aim of the article is to analyze the implementation of municipal contact centers (CCs)–
an e-government initiative on the local level-from the perspectives of citizens and public …

This paper aims to analyse experiences gained by entrepreneurs in small enterprises
located in a region undergoing structural change, focusing on networking and e-government …

ABSTRACT E-government is one of the tools aimed at reforming the public service to
becoming more effective and efficient in service delivery. This is based on the assumption …