[HTML][HTML] Designing trust: The formation of employees' trust in conversational AI in the digital workplace

L Gkinko, A Elbanna - Journal of Business Research, 2023 - Elsevier
The COVID-19 pandemic accelerated the adoption and use of AI technologies to support the
virtualisation of the workplace. While previous research showed that systems' use critically …

Trust Recipes for Enhancing the Intention to Adopt Conversational Agents for Disease Diagnosis: An fsQCA Approach

E Anton, TD Oesterreich, C Fitte, F Teuteberg - 2022 - scholarspace.manoa.hawaii.edu
In this study, we examine the configurations of trust-enhancing factors that determine the
intention to adopt conversational agents (CAs) for disease diagnosis. After identifying trust …

Development of Human-Computer Interaction for Holographic AIs

X Huang - 2023 - search.proquest.com
Virtual humans and embodied conversational agents play diverse roles in real life, including
game characters, chatbots, and teachers. In Augmented Reality (AR), such agents are …

La percepción de los usuarios sobre la interacción con Chatbots y su impacto en la satisfacción

BN Basallo Peña - 2023 - repositorio.ecci.edu.co
Este estudio se centra en la percepción y experiencia de los usuarios con los chatbots en el
servicio al cliente en Colombia, los objetivos específicos incluyen identificar las creencias …