Abstract Business Process Management (BPM) has proven successful to help organizations
improve and innovate, and its application has grown in scope and context. One essential …

Purpose The aim of the article is to propose an integrated definition of knowledge-intensive
business processes (kiBPs) and a model of business process (BP) knowledge intensity and …

Abstract Business Process Management is called agile when it is able to react quickly and
adequately to internal and external events. Agile Business Process Management requires …

Software Development (SD) is remarkably dynamic and is critically dependent on the
knowledge acquired by the project's software developers as the project progresses …

A business process is a sequence of activities that aims at creating products or services,
granting value to the customer, and is generally represented by a business process model …

Organizational processes vary. Practitioners have developed simple frameworks to
differentiate them. Surprisingly, the academic literature on process management does not–it …

Purpose This paper aims to investigate knowledge creation in the context of knowledge-
intensive business processes (KIBPs) and seeks to identify the challenges and opportunities …

Purpose The aim of the article is to present a framework enabling the quick and practical
assessment of the nature of business processes, necessary to select business process …

In an organizational context, the modeling and representation of sensitive business
processes (SBPs) have become an effective way of managing and developing …

Business process modeling has become essential for managing organizational knowledge
artifacts. However, this is not an easy task, especially when it comes to the so-called …