Background Internet sources are becoming increasingly important in seeking health
information, such that they may have a significant effect on health care decisions and …

Background As the quality of online health information remains questionable, there is a
pressing need to understand how consumers evaluate this information. Past reviews …

Automated journalism, the autonomous production of journalistic content through computer
algorithms, is increasingly prominent in newsrooms. This enables the production of …

Web‐based technologies have created numerous opportunities for electronic word‐of‐
mouth (eWOM) communication. This phenomenon impacts online retailers as this easily …

This article presents a unifying framework of credibility assessment in which credibility is
characterized across a variety of media and resources with respect to diverse information …

This chapter reviews the theoretical and empirical literature on the concept of credibility and
its areas of application relevant to information science and technology, encompassing …

Websites are often the first or only interaction a consumer has with a firm in modern
commerce. Because consumers tend to make decisions within the first few seconds of online …

Customer reviews posted on the web and through social media (electronic word of mouth
[eWOM]) have grown in importance for tourism businesses, but most studies have examined …

Assessing the trustworthiness of information online is complicated. Literacy-based
paradigms are both widely used to help and widely critiqued. We conducted a study with 35 …

Blogs have recently become an influential medium and have demonstrated enormous
marketing power. Consumers can freely conduct ongoing information searches through this …