Aims and objectives To identify key areas of competence for digitalisation in healthcare
settings, describe healthcare professionals' competencies in these areas and identify factors …

Background The study objective was to investigate and synthesize available evidence
relating to the psychological health of Emergency Dispatch Centre (EDC) operatives, and to …

Client-facing work is challenging at the best of times, but the sudden shift to remote work
during the COVID-19 pandemic has created additional difficulties. Concerns about how …

BACKGROUND: Telehealth care was developed to provide home-based monitoring and
support for patients with chronic disease. The positive effects on physical outcome have …

Title. Telenurses' experiences of working with computerized decision support: supporting,
inhibiting and quality improving. Aim. This paper is a report of a study conducted to describe …

Objectives To measure the impact of the urgent care telephone service NHS 111 on the
emergency and urgent care system. Design Controlled before and after study using routine …

Background: Telehealth nursing, or the delivery, management, and coordination of nursing
care services provided via telecommunications technology, is one of the methods of …

farquharson b., allan j., johnston d., johnston m., choudhary c. & jones m.(2012) Stress
amongst nurses working in a healthcare telephone‐advice service: relationship with job …

Objective: Analyze the knowledge generated about telenursing related to the roles of nurses
(care, education and management) in Latin America and the Caribbean, based on scientific …

Background Telephone nursing is expanding worldwide, but a little is known about nurses'
interactions with callers and the factors that affect these interactions. Aim The purpose of this …