Knowledge mapping analysis of international research on environmental communication using bibliometrics
M Wu, R Long, Y Bai, H Chen - Journal of Environmental Management, 2021 - Elsevier
Environmental communication (EC) is of great significance to the practice of environmental
protection by human society, as it involves disseminating ecological and environmental …
protection by human society, as it involves disseminating ecological and environmental …
[HTML][HTML] When do AI chatbots lead to higher customer satisfaction than human frontline employees in online shopping assistance? Considering product attribute type
Y Ruan, J Mezei - Journal of Retailing and Consumer Services, 2022 - Elsevier
The increasing adoption of AI chatbots in online shopping assistance, as a complement or
substitute for human frontline employees (HFLEs), leads to the question whether HFLEs …
substitute for human frontline employees (HFLEs), leads to the question whether HFLEs …
Data analytics for air travel data: a survey and new perspectives
From the start, the airline industry has remarkably connected countries all over the world
through rapid long-distance transportation, helping people overcome geographic barriers …
through rapid long-distance transportation, helping people overcome geographic barriers …
How do social commerce-IT capabilities influence firm performance? Theory and empirical evidence
We theorized that the development of two contemporary social commerce-IT capabilities
(social media and e-commerce) enables firms to engage online customers to improve their …
(social media and e-commerce) enables firms to engage online customers to improve their …
The effect of selfie promotion and celebrity endorsed advertisement on decision-making processes: A model comparison
Purpose The purpose of this paper is to assess the effect of two promotional methods,
namely, celebrity endorsed advertisement and selfie promotion, on customers' decision …
namely, celebrity endorsed advertisement and selfie promotion, on customers' decision …
Business Open Big Data Analytics to Support Innovative Leadership Decision in Canada
N Delanoy, K Kasztelnik - 2020 - essuir.sumdu.edu.ua
This paper summarizes how social media and other technologies continue to proliferate; the
shifting economic landscape will precipitate more adaptive approaches for managers …
shifting economic landscape will precipitate more adaptive approaches for managers …
Impact of social media on the firm's knowledge exploration and knowledge exploitation: The role of business analytics talent
Social media is one of the most disruptive technologies in executing a firm's digital business
transformation strategies. Does the firm's ability to use social media affect its proficiency in …
transformation strategies. Does the firm's ability to use social media affect its proficiency in …
Identification of Human Resource Management Best Practices in the MSME Sector
This study aims to obtain evidence of scientific support from existing publications so that we
can answer the problem of this study, namely identifying superior and destructive human …
can answer the problem of this study, namely identifying superior and destructive human …
Physician voice characteristics and patient satisfaction in online health consultation
This study examines the collective effects of voice and physician characteristics on patient
satisfaction based on 35,597 voice-based medical services provided by physicians in a …
satisfaction based on 35,597 voice-based medical services provided by physicians in a …
Which voice are you satisfied with? Understanding the physician–patient voice interactions on online health platforms
Patients are usually sensitive to physicians' attitude and behavior when physicians make
decisions in patients' consultations. However, the consequences of physicians' interactive …
decisions in patients' consultations. However, the consequences of physicians' interactive …