An integrated mediating and moderating model to improve service quality through job involvement, job satisfaction, and organizational commitment

AAA Al-Refaei, HBM Ali, AA Ateeq, M Alzoraiki - Sustainability, 2023 - mdpi.com
Employees' perception of their job and organization is believed to influence service quality
(SQ). Hence, this study aims to integrate a mediating and moderating model to improve SQ …

The Effect of Strategic Planning on Service Quality in the Higher Education Sector

ASA Taroum, KAR Masaud - European Journal of Development …, 2024 - ej-develop.org
Universities, in general, and in developing countries in particular, have faced significant
challenges in recent years due to rapid global changes and developments in the business …

The Effect of Social Media on Employees' Organizational Commitment in the Communication Sector

MMA Alshami, NAM Alawi - American Journal of Economics …, 2024 - journals.e-palli.com
The aim of this study is to examine the effect of social media on employees' organizational
commitment in the communication sector. It examines the effect of four factors of social …