Online retail trade in Indonesia has grown dramatically in recent years. However, it is not
being followed by an increase in the transaction completion ratio, with a cart abandonment …

Despite rapid growth in Indonesian e-commerce transactions, the profile is far below its
actual potential compared to other Asian countries. It implies a low intention of Indonesians …

Purpose In the era of digitalization and technology, tremendous changes have taken place
in the taxi industry worldwide. The traditional taxi service has transformed into the latest …

The growth of e-commerce market in Indonesia rises rapidly. With the number of internet
users reaching 143.26 million people or about 54.68% of the total population in Indonesia in …

Purpose Pro-consumer refund system (PCRS) should be understood as a process in
customer service, within which activities are related to the handling of goods that do not …

In an e-commerce age, a large number of shoppers, browsing the Internet in Nigeria, still
prefer to visit the traditional stores for shopping purposes despite the many benefits of …

This study examines the applicability of an extended technology acceptance model (TAM)
that incorporates trust, perceived risk, and self-enhancement as antecedents to the TAM …

The purpose of this study is to understand consumer attitude towards online shopping in
Pakistan and the subsequent increasing ratio of online shopping. The study describes the …

This research aims to quantify the perceived performance, time, and financial risks of
Internet Banking adoption in Pakistan's growing economy. Through a standardized …

To understand how online shopping customers have become dissatisfied with misleading
information, this research has focused on how internet retailers have misled the customers …