The fast-food service industry has been growing rapidly across China over the last few
decades. In accordance with the rising consumption level in the country, Chinese customers …

Building customer satisfaction is considered to be a key priority for business success.
Therefore, determining the factors that affect customer satisfaction is important. This paper …

Employee behaviour plays a significant role in satisfying restaurant customers, however,
there is a paucity of research highlighted personal and functional aspects of employee …

The study aims to identify the factors affecting consumers' intention to repurchase organic
tea in an emerging country such as Bangladesh. The study adopted the Stimulus-Organism …

The aim of this study is to examine the effect that visitor satisfaction with traditional
restaurants has on perceptions of the local gastronomy, the overall image of a city and …

This study aimed to explore the impact of restaurant quality on customer satisfaction.
Restaurant quality was measured using 11 dimensions related to halal, food, hygiene, menu …

Public transport providers are constantly looking for ways to increase their ridership, either
by gaining new or maintaining current passengers. In recent years, societies' increasing …

Esta investigación proporciona una minuciosa revisión bibliográfica sobre los conceptos y
dimensiones de la satisfacción del cliente y su incidencia en restaurantes de comida rápida …

This study explores whether and how a holiday effect exists in consumers' review rating
behavior, which is well explained by expectancy-disconfirmation theory (EDT). After utilizing …

“Lüks restoran” konsepti yiyecek-içecek işletmeleri arasında yıllar boyu kendi içinde bir
kültür yaratmış ve gitgide popülerliğini arttıran bir olguya dönüşmüştür. Yöneticiler, eşsiz …