Businesses have been devoted to improving customer satisfaction to avoid the user loss and
sales volume drop, whereas the accuracy of relevant satisfaction research still remains a …

Purpose The proliferation of digital communication on social media provides new
opportunities for businesses to take advantage of Internet memes to boost customer …

Wine e-commerce has witnessed a substantial surge in popularity over the past decade,
with China, the United Kingdom, and the United States emerging as pivotal players in the …

During the recent COVID-19 pandemic, people were forced to stay at home to protect their
own and others' lives. As a result, remote technology is being considered more in all aspects …

Most prior work on online reviews assumes that the value of reviews for consumers lies only
in providing information about the product or the consumer's experience with the product …

Online user-generated content continues to attract the attention of practitioners and
academics. However, there is limited research on the fundamental motivations and …

This paper develops a theoretical model of determinants influencing multimodal fake review
generation using the theories of signaling, actor-network, motivation, and human …

虚假评论的识别与过滤:现状与展望 Page 1 • 数字经济• 虚假评论的识别与过滤:现状与展望 □王
乐1 张紫琼2 崔雪莹1 [1. 西安交通大学西安710061;2. 哈尔滨工业大学哈尔滨150001] [摘要] [目的 …

Online reviews are a type of information that comes from consumers' experiences after using
products or services. Many individuals and organizations consider these reviews as an …

A pandemia COVID-19 e, consequentemente a crise económica mundial é, atualmente, a
temática mais debatida pelo seu impacto sem precedentes, nomeadamente na indústria …