The concept of perceived value: a systematic review of the research

R Sánchez-Fernández… - Marketing theory, 2007 - journals.sagepub.com
The purpose of this article is to present a systematic review of the extensive research that
has been conducted on the conceptualization of perceived value. The major conclusions of …

A review and meta-analysis of country-of-origin research

PWJ Verlegh, JBEM Steenkamp - Journal of economic psychology, 1999 - Elsevier
Despite a large body of research, country-of-origin effects are still poorly understood.
Combining the strengths of a narrative review with those of a quantitative meta-analysis, our …

[HTML][HTML] The impact of digital transformation on the retailing value chain

W Reinartz, N Wiegand, M Imschloss - International Journal of Research in …, 2019 - Elsevier
Consumers have traditionally made purchase decisions at the store shelf, giving institutional
brick-and-mortar retailers great power to learn about and influence behaviors and …

A strategy for enhancing senior tourists' well-being perception: Focusing on the experience economy

J Hwang, JH Lee - Journal of Travel & Tourism Marketing, 2019 - Taylor & Francis
This study was designed to examine how to form well-being perception in the senior tourism
industry. More specifically, this study proposed (1) the casual relationships between four …

[图书][B] Satisfaction: A behavioral perspective on the consumer: A behavioral perspective on the consumer

RL Oliver - 2014 - taylorfrancis.com
Designed for advanced MBA and doctoral courses in Consumer Behavior and Customer
Satisfaction, this is the definitive text on the meaning, causes, and consequences of …

Value creation processes and value outcomes in marketing theory: strangers or siblings?

J Gummerus - Marketing theory, 2013 - journals.sagepub.com
The present article alleviates the often-cited ambiguity of the value concept by proposing
that value research consists of two main streams: value creation processes and value …

The value of value: Further excursions on the meaning and role of customer value

MG Gallarza, I Gil‐Saura… - Journal of consumer …, 2011 - Wiley Online Library
Grounded on fundamental marketing principles, the concept of customer value has been
revisited and refined by academicians and practitioners for the last 30 years. However …

Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence

VA Zeithaml - Journal of marketing, 1988 - journals.sagepub.com
Evidence from past research and insights from an exploratory investigation are combined in
a conceptual model that defines and relates price, perceived quality, and perceived value …

Work and/or fun: measuring hedonic and utilitarian shopping value

BJ Babin, WR Darden, M Griffin - Journal of consumer research, 1994 - academic.oup.com
Consumer researchers' growing interest in consumer experiences has revealed that many
consumption activities produce both hedonic and utilitarian outcomes. Thus, there is an …

Servqual: A multiple-item scale for measuring consumer perc

A Parasuraman, VA Zeithaml, LL Berry - Journal of retailing, 1988 - search.proquest.com
Quality of service is becoming an increasingly important differentiator among competing
businesses in the retail sector. Development and potential applications are described of a …