Linking fintech payment services and customer loyalty intention in the hospitality industry: The mediating role of customer experience and attitude

RA Karim, FA Sobhani, MK Rabiul, NJ Lepee… - Sustainability, 2022 - mdpi.com
Although Fintech services benefit the hospitality industry significantly, studies conducted in
Bangladesh are limited. Investigations on the mediating role of customer experience and …

MFS Design in Appstore-enabled Smart Featurephones for Low-literate, Marginalized Communities

M Rayed, T Elahi, SS Arefin Shimon… - Proceedings of the 2023 …, 2023 - dl.acm.org
Mobile Financial Services (MFS) has gained significant popularity during the COVID-19
pandemic, especially among marginalized and low-income, low-literate communities around …