Information technology continuance intention: A systematic literature review

A Nabavi, MT Taghavi-Fard, P Hanafizadeh… - International Journal of …, 2016 - igi-global.com
This article provides a systematic review of 191 research articles published on the
Information Technology (IT) continuance intention between 2001 and 2014. The IT …

Consumer lifestyles and online shopping continuance intention

N Ahmad, A Omar, T Ramayah - Business strategy series, 2010 - emerald.com
Purpose–The purpose of this paper is to discuss the issues involved in understanding the
buying behavior of Malaysian consumers, particularly in the online shopping context in …

The effect of E-Service Quality, E-Trust, Price and Brand Image Towards E-Satisfaction and Its Impact on E-Loyalty of Traveloka's Customer

RA Wilis, A Nurwulandari - Jurnal Ilmiah Manajemen, Ekonomi …, 2020 - journal.stiemb.ac.id
This study aims to analyze the effect of E-Service Quality, E-Trust, Price, Brand Image to the
E-Satisfaction, and E-Loyalty of Online Travel Agent Traveloka. This research method uses a …

What drives purchase intention for paid mobile apps?–An expectation confirmation model with perceived value

CL Hsu, JCC Lin - Electronic commerce research and applications, 2015 - Elsevier
While many reports predict huge growth potential for the mobile application (app) market,
little is known about user intention to purchase paid apps. This study amends the …

Airline service quality, customer satisfaction, and repurchase Intention: Laotian air passengers' perspective

CCH Law, Y Zhang, J Gow - Case Studies on Transport Policy, 2022 - Elsevier
The Laos aviation market has experienced rapid growth over the last decade and the
industry has become an important driver contributing to the country's economic growth. This …

Intimacy, familiarity and continuance intention: An extended expectation–confirmation model in web-based services

Y Lee, O Kwon - Electronic Commerce research and applications, 2011 - Elsevier
To date, plenty of theories, such as the expectation–confirmation model (ECM), have been
proposed to explain why and how consumers are motivated to continue to use web-based …

Travel app users' continued use intentions: it'sa matter of value and trust

K Choi, Y Wang, B Sparks - Journal of Travel & Tourism Marketing, 2019 - Taylor & Francis
This study examines the factors that influence the continued use intention of mobile apps
designed for travel-related purposes. Interviews with 22 individuals provided data for …

Satisfaction trust and loyalty of repeat online consumer within the Japanese online supermarket trade

E Moriuchi, I Takahashi - Australasian Marketing Journal, 2016 - journals.sagepub.com
Japanese consumers are changing their consumption patterns, following those of the
Europeans and Americans (Salsberg, 2010). Generally known to be brand and quality …

E-service quality, e-satisfaction and e-loyalty of online shoppers in business to consumer market; Evidence form Malaysia

OS Ting, MSM Ariff, N Zakuan… - IOP Conference …, 2016 - iopscience.iop.org
The growing usage of internet and online shopping in Malaysia presents a huge prospect in
e-commerce market, specifically for B2C segment. As a result, electronic service quality (e …

Continuous intention on accommodation apps: integrated value-based adoption and expectation–confirmation model analysis

SH Kim, JH Bae, HM Jeon - Sustainability, 2019 - mdpi.com
This study aims to analyze the antecedent factors affecting continuous intention to use
online to offline (O2O) accommodation app services and empirically verify them by applying …