Mobile phones are close to ubiquitous in developing countries; Internet and broadband
access are becoming commonplace. Information and communication technologies (ICTs) …

Evaluating public services has become an important task in order to direct actions that may
positively affect with the quality of the service provided by governments. To undertake an …

E-government is becoming an important topic and is attracting more and more research. Its
adoption is determined by many factors among which user's familiarity is not a well …

E‐government implementation is growing worldwide. In the context of developed countries,
as well as some developing ones, research provides tools to evaluate e‐government …

for the single-phase inverter. It is in this chapter that the state of art is deeply identified. The
third chapter proposes a topology that is based on a design of an inverter using a topology …

A tendência de uso intensivo e crescente das Tecnologias da Informação e Comunicação
(TICs) vem transformando a relação dos governos com os cidadãos no mundo inteiro. Os …

Evaluating public services has become an important task in order to direct actions that may
positively affect with the quality of the service provided by governments. To undertake an …

E-government evaluation is challenging. However, it is important to design evaluations that
support development towards the grand though often distant goal of better government …