Impacts of influencer attributes on purchase intentions in social media influencer marketing: Mediating roles of characterizations

H Masuda, SH Han, J Lee - Technological Forecasting and Social Change, 2022 - Elsevier
Social media influencer marketing has recently received significant attention. Many studies
have explored the parasocial relationship (PSR) formation between influencers and …

From knowledge seeking to knowledge contribution: A social capital perspective on knowledge sharing behaviors in online Q&A communities

N Wang, L Wang, Z Ma, S Wang - Technological Forecasting and Social …, 2022 - Elsevier
Previous research has examined knowledge seeking behaviors and knowledge contribution
behaviors in online communities, but it is not clear what is the relationship between …

Persuasive cues and reciprocal behaviors in influencer-follower relationships: The mediating role of influencer defense

A Wong, J Wei - Journal of Retailing and Consumer Services, 2023 - Elsevier
In today's internet ecosystem, social media influencers serve a central purpose in the
creation of a compelling online presence that engages their followers. This study examines …

A social CRM analytic framework for improving customer retention, acquisition, and conversion

S Lamrhari, H El Ghazi, M Oubrich… - … Forecasting and Social …, 2022 - Elsevier
Abstract Social Customer Relationship Management (social CRM) has become one of the
central points for many companies seeking to improve their customer experience. It …

Online brand advocacy and brand loyalty: a reciprocal relationship?

V Wilk, GN Soutar, P Harrigan - Asia Pacific Journal of Marketing and …, 2021 - emerald.com
Purpose The purpose of this study is to increase the understanding of the online brand
advocacy (OBA) and brand loyalty relationship through a social identity theory lens …

User-centric sustainability assessment of single family detached homes (SFDH): A BIM-based methodological framework

ZM Salehabadi, R Ruparathna - Journal of Building Engineering, 2022 - Elsevier
Traditionally, green building rating systems have used a building-centric sustainability
evaluation. This research challenges the status-quo of building sustainability assessment …

Augmented reality and nonprofit marketing during the COVID‐19 pandemic: AR factors that influence community participation and willingness to contribute to causes

SC Yoo, ME Drumwright… - Nonprofit Management …, 2023 - Wiley Online Library
This study used augmented reality (AR) to test the effects of perceived social presence,
perceived media richness, media empathy and social capital on intentions to participate in …

Is more always better? Investor-firm interactions, market competition and innovation performance of firms

X Ma, X Ma, W Fei, Q Jiang, W Qin - Technological Forecasting and Social …, 2025 - Elsevier
With the rapid development of the Internet, the way of investors communicating to firms has
evolved from the traditional offline approach to the online mode. Based on the number and …

Revealing the determinants of residents' recycling behavior of express delivery packaging: Insights from the network embeddedness

J Yang, R Long, H Chen, M Yang - Environmental Impact Assessment …, 2024 - Elsevier
Express delivery packaging recycling is necessary to alleviate carbon emissions and
environmental pollution, prioritizing residents' recycling efforts. Existing research rarely …

Unlocking nontransactional value Co-creation: Insights from online travel communities

H Jiang, F Meng, B Liu - Journal of Travel Research, 2024 - journals.sagepub.com
Online travel communities have been pivotal touchpoints for tourists to co-create
nontransactional values with both platforms and other tourists. This study employed a mixed …