Crisis management research (1985–2020) in the hospitality and tourism industry: A review and research agenda

TM Wut, JB Xu, S Wong - Tourism Management, 2021 - Elsevier
The global tourism industry has already suffered an enormous loss due to COVID-19
(Coronavirus Disease 2019) in 2020. Crisis management, including disaster management …

Towards a research agenda for post-disaster and post-crisis recovery strategies for tourist destinations: A narrative review

J Mair, BW Ritchie, G Walters - Current issues in tourism, 2016 - Taylor & Francis
This paper presents the results of a review of the literature concerning post-disaster and post-
crisis recovery for tourist destinations. A total of 64 articles on this topic published in peer …

Is nothing like before? COVID-19–evoked changes to tourism destination social media communication

C Pachucki, R Grohs, U Scholl-Grissemann - Journal of Destination …, 2022 - Elsevier
The outbreak of COVID-19 has boosted the significance of social media for tourism
destinations. Therefore, this study investigates how and to what extent the pandemic has …

A thematic analysis of crisis management in tourism: A theoretical perspective

A Berbekova, M Uysal, AG Assaf - Tourism Management, 2021 - Elsevier
The hospitality and tourism industry for a variety of reasons is vulnerable to crises of various
origins and scope. Thereby, research regarding crises in this industry has received …

Tourism resilience in the context of integrated destination and disaster management (DM2)

V Filimonau, D De Coteau - International Journal of Tourism …, 2020 - Wiley Online Library
The disaster management principles should be integrated into the destination management
plans to enhance resilience of tourist destinations to natural disasters. The success of such …

Tourism crisis management: Evidence from COVID-19

L Zhong, S Sun, R Law, X Li - Current Issues in Tourism, 2021 - Taylor & Francis
The tourism industry is an environmentally sensitive one. The recent outbreak of the
Coronavirus Disease 2019 (COVID-19) severely hit the global tourism industry …

How COVID-19 case fatality rates have shaped perceptions and travel intention?

R Rastegar, S Seyfi, SM Rasoolimanesh - Journal of hospitality and tourism …, 2021 - Elsevier
This study investigates the perceptions shaped by media towards trust, crisis management,
healthcare system, and solidarity, as well as willingness to support and travel intention …

Managing the COVID-19 crisis: coping and post-recovery strategies for hospitality and tourism businesses in Ghana

F Dayour, CA Adongo, FE Amuquandoh… - Journal of Hospitality …, 2020 - emerald.com
Purpose Hospitality and tourism researchers are yet to provide evidence of actual crisis
management amongst small and medium-sized enterprises (SMEs), especially from a …

Chaos, crises and disasters: a strategic approach to crisis management in the tourism industry

BW Ritchie - Tourism management, 2004 - Elsevier
This paper outlines and discusses a strategic and holistic approach to crisis management for
the tourism industry. It notes the growing importance of crisis and disaster management for …

[HTML][HTML] News framing effects on destination risk perception

G Kapuściński, B Richards - Tourism Management, 2016 - Elsevier
News coverage of hazards is often commented to be of critical importance to individuals'
perceived risk associated with tourist destinations. Despite the significance of this issue to …