Big Data for supply chain management in the service and manufacturing sectors: Challenges, opportunities, and future perspectives
Data from service and manufacturing sectors is increasing sharply and lifts up a growing
enthusiasm for the notion of Big Data. This paper investigates representative Big Data …
enthusiasm for the notion of Big Data. This paper investigates representative Big Data …
[HTML][HTML] Green supplier selection criteria: From a literature review to a comprehensive knowledge base
A Konys - Sustainability, 2019 - mdpi.com
The supplier selection problem is one of the most important competitive challenges used by
modern enterprises. Due to the fact that companies have to improve their practices in the …
modern enterprises. Due to the fact that companies have to improve their practices in the …
A structural service innovation approach for designing smart product service systems: Case study of smart beauty service
Smart Product-service systems (PSS) are the emerging type of PSS that offer market value
and dynamic intelligence combining products and services as solutions to consumers based …
and dynamic intelligence combining products and services as solutions to consumers based …
Machine learning and ontology-based novel semantic document indexing for information retrieval
The goal of information retrieval (IR) systems is to find the contents most closely related to
the user's information needs from a pool of information. However, conventional IR methods …
the user's information needs from a pool of information. However, conventional IR methods …
Customized and knowledge-centric service design model integrating case-based reasoning and TRIZ
Aiming at accelerating customized innovative service design, a novel knowledge-centric
innovative service design (KISD) model is proposed through integrating memory-oriented …
innovative service design (KISD) model is proposed through integrating memory-oriented …
Service quality driven approach for innovative retail service system design and evaluation: A case study
This paper proposes a service-quality-driven service design approach with four phases
using the SERVQUAL model and the theory of inventive problem solving (TRIZ). In the …
using the SERVQUAL model and the theory of inventive problem solving (TRIZ). In the …
Customer requirement-driven design method and computer-aided design system for supporting service innovation conceptualization handling
How to create value to meet customers' requirements by effectively using advanced digital
technology (DT) for digital transformation is an implementation challenge for new and future …
technology (DT) for digital transformation is an implementation challenge for new and future …
An evidential reasoning-based decision support system for handling customer complaints in mobile telecommunications
Handling customer complaints is a decision-making process that inherently involves a
classification problem where each complaint should be classified exclusively to one of the …
classification problem where each complaint should be classified exclusively to one of the …
VR-enabled engineering consultation chatbot for integrated and intelligent manufacturing services
AJC Trappey, CV Trappey, MH Chao, CT Wu - Journal of Industrial …, 2022 - Elsevier
Industrial equipment manufacturing, such as electric power transformers, require highly
customized design, assembly, installation and maintenance services for customers …
customized design, assembly, installation and maintenance services for customers …
[HTML][HTML] Developing a quick response product configuration system under industry 4.0 based on customer requirement modelling and optimization method
In the Industry 4.0 environment, the new manufacturing transformation of mass
customization for high-complexity and low-volume production is moving forward. Based on …
customization for high-complexity and low-volume production is moving forward. Based on …