Service quality and customer switching behavior are among the most important factors that
affect service companies' market share and profitability, yet they remain understudied in …

China's three-decade infrastructure investment boom shows few signs of abating. Is China's
economic growth a consequence of its purposeful investment? Is China a prodigy in …

Purpose The purpose of this study is to verify whether digital transformation strategy (DTS)
could improve the organizational performance and provide a comprehensive analysis for …

Contextual ambidexterity is of paramount importance for new product innovation and
organizational success, particularly in high‐tech firms operating in a dynamic environment …

Drawing from the theory of planned behavior and post-materialism assumptions, this study
investigates and uncovers key antecedents of the intention to engage in ecotourism and to …

China's growing economic importance has led to a significant increase in the volume of
empirical research about business and management in this country during the last few …

The influence of firms' dynamic capabilities on performance has been well articulated in the
strategy literature. Yet conceptualization and operationalization of dynamic capabilities in …

This paper examines the leadership dimensions of the full range leadership model in
Pakistan and the relation of leadership to innovation propensity for a sample of 548 …

The booming Chinese outbound tourism has attracted worldwide attention. This study
attempts to examine Chinese tourists' expectations of outbound travel products. A series of …

Family involvement in management (FIM) attracts much scholarly attention in the field of
family business but reveals conflicting performance implications. With the contradictions in …