The study aims to investigate the relationship between service failure recovery, customer
recovery satisfaction, and attitude loyalty for airline industry. The author propose an …

Abstract Service failure and service recovery of a firm can greatly influence on customer
satisfaction as well as the relationship quality with the firm, regardless of other firm's efforts to …

Optional Tours are one of the most important activities in the tourism industry and can
provide substantial gains to tourists and tourism businesses as well as host communities. In …

Airline quality service is crucial for airlines to remain competitive in the industry. The quality
of the services of these airlines must meet customer satisfaction and other aspects of the …

The liquidity of a firm is crucial to determining its ability to settle short-term obligations, fulfil
its immediate financial demands, and prevent unwelcome surprises. The objective of this …

This research focuses on the factors that may impact the performance of Malaysian Bulk
Carriers (MBC) Berhad. The purpose is to observe both internal and external variables, as …

This study analysis the factors that might affect New Hoong Fatt Holdings Berhad's
performance. The objective is to identify the variables, internal as well as external, and the …

This research is a study based on IOI Corporation Berhad's performance, operational, credit,
and liquidity risks as well as macroeconomic factors. The intent of this research is to …

The financial health of a company is important for decision-making. The study investigated
the relationship between profitability (Debt to Equity) and internal and external factors for …

This research looks at the aspects that can impact the outcomes of Malayan Banking
Berhad. The goal is to discover internal and external variables, as well as the combination of …