Reuse intention models through customer satisfaction during the COVID-19 pandemic: Cashback promotion and e-service quality case study: OVO electronic money …

U Hasyim, H Ali - Dinasti International Journal of Digital Business …, 2022 - dinastipub.org
The purpose of this study was to analyze the relationship between the model of reuse
intention through customer satisfaction during the covid-19 pandemic through cashback …

[PDF][PDF] The influence of customer experience, ease of use, and trust on repurchase intention (Case study of Tokopedia consumers in Denpasar)

NMAI Febriani, I Ardani - American Journal of Humanities and Social …, 2021 - ajhssr.com
The purpose of this study is to explain the effect of customer experience, ease of use, and
trust on repurchase intention. This research design uses a design with a quantitative …

Effect of e-service quality on e-repurchase intention in Indonesia online shopping: e-satisfaction and e-trust as mediation variables

I Purnamasari, RT Suryandari - European Journal of Business and …, 2023 - ejbmr.org
The purpose of this study is to develop new knowledge in understanding the effect of
electronic service quality on customer satisfaction, customer trust and customer purchase …

Pengaruh e-satisfaction dan e-trust terhadap repurchase intention melalui e-word of mouth (e-wom) sebagai variabel intervening e-commerce buka lapak pada …

G Wijayanto, SE Komita - Jurnal Ekonomi KIAT, 2021 - journal.uir.ac.id
Tujuan penelitian ini adalah untuk mengetahui pengaruh e-satisfaction dan e-trust terhadap
repurchase intention melalui e-word of mouth (E-WOM) sebagai variabel intervening e …

Literature Review on Generation Z'S Perception of Product Purchasing Decisions Through E-Commerce From the Perspective of Islam Business Ethics

A Sakinah, HH Adinugraha - Journal of Management and …, 2022 - ejournal.uinsaid.ac.id
Indonesia is currently experiencing rapid technological development, especially in the fields
of information technology, communication and media. One of them, e-commerce (Electronic …

The Intervening Role of E-Satisfaction in Relationships Between E-Service Quality and E-Loyalty: Case of BNI mobile banking in Indonesia

TY Utomo, AM Hidayat - Jurnal Aplikasi Manajemen, 2023 - jurnaljam.ub.ac.id
Banking as a financial intermediary institution can play a role in encouraging domestic
economic growth which can help develop the economy in various regions. Almost all …

Pengaruh E-Service Quality terhadap Repurchase Intention melalui E-Satsifaction pada Pengguna Aplikasi E-Grocery

RA Wiatna, S Sanaji - Nomicpedia: Journal of Economics and …, 2022 - journal.inspirasi.or.id
This study aims to analyze the effect of e-service quality on repurchase intention through e-
satisfaction in users of the E-Grocery application. This research uses a quantitative research …

The influence of e-service quality and e-recovery towards repurchase intention on online shop in Surabaya: the mediating role of customer loyalty

C Hongdiyanto, M Padmalia, GG Gosal… - 2020 - dspace.uc.ac.id
The aim of this study is to determine whether E-Service Quality and E-Recovery influences
repurchase intention in online stores in Surabaya by using customer loyalty as a mediator …

The effect of monthly promotion, gamification, user interface usability & attractiveness on the marketplace repurchase intention

D Matthew, GR Hellianto, NS Putra… - 2021 International …, 2021 - ieeexplore.ieee.org
This study aims to examine the determinant factors of e-commerce repurchase intention. The
research design is a quantitative model. The sample size is 206 respondents, using …

The impact of instagram e-marketing in SME Fashion Industry on customer satisfaction

L Sanny, D Marselli, R Effandi… - … Conference on Software …, 2021 - ieeexplore.ieee.org
This research explores the impact of e-promotion and e-service quality on consumer
satisfaction and effect on repurchase interest. One hundred Instagram users who have …