The website of any governmental institution is the main channel through which digital public
services, both informational and transactional, are offered. This became even more relevant …

There is growing interest in the potential of storytelling and narrative in public
communication, engagement, and connection with stakeholders. Nurturing narrative …

Local governments are enhancing their governance through various information
communication technologies (ICTs). This article presents an exploratory case study of three …

Communication is a critical government function that has important implications for public
administration and effective governance. This research study explores how communication …

Scholarship on congressional public relations has been limited and largely focused on the
relationships between individual members and their constituents rather than on Congress as …

Cities globally consider public branding to be an important governance strategy. This study
investigates the use of websites for public branding by US cities, and examines the influence …

City branding is a discipline focused on unveiling the unique character of cities and
enhancing their visibility, identity, and cultural impact. In recent years, cities have been …