Nowadays, the voice over Internet protocol (VoIP) communication service is widely adopted,
and it counts with many users across the world. However, the users' quality of experience is …

Web Real-Time Communication (WebRTC) combines a set of standards and technologies to
enable high-quality audio, video, and auxiliary data exchange in web browsers and mobile …

Currently, Voice over IP (VoIP) communication service is widely used mainly because its
lower cost. However, the quality of a VoIP communication is lower than a fixed-line …

While the Mean Opinion Score (MOS) is the most well-known way to quantify Quality of
Experience (QoE), it only provides average insight. In this paper, we will demonstrate that …

Modern packet-switched networks are increasingly capable of offering high-quality voice
services such as Voice over LTE (VoLTE) which have the potential to surpass the Public …

The increasing number of Voice over LTE deployments and IP-based voice services raise
the demand for their user-centric service quality monitoring. This domain's leading challenge …

The growing scale of Voice over LTE deployments as well as the wide spread of Internet
voice services increase the demand for their user centric service quality monitoring. The …

In this paper, we present a software tool capable of predicting the final quality of triple play
services by using the most common assessment metrics. The quality of speech and video in …