[HTML][HTML] Assessing customers perception of online shopping risks: A structural equation modeling–based multigroup analysis

M Alrawad, A Lutfi, S Alyatama, A Al Khattab… - Journal of Retailing and …, 2023 - Elsevier
Increasing evidence shows the role of perceived risk in customers' attitude and intention to
use online shopping services. However, the literature shows disagreement regarding the …

Influence of consumers' perceived risk on consumers' online purchase intention

S Kamalul Ariffin, T Mohan, YN Goh - Journal of research in …, 2018 - emerald.com
Purpose This paper aims to examine the relationship between six factors of consumers'
perceived risk and consumers' online purchase intentions. In particular, this study will …

Assessing customer financial risk perception and attitude in the hotel industry: Exploring the role of protective measures against COVID-19

L Quan, A Al-Ansi, H Han - International Journal of Hospitality Management, 2022 - Elsevier
The COVID-19 pandemic has lead authorities from many countries to adopt crucial
protective measures such as wearing face masks, lockdowns and social distancing. The …

Online shopper behavior: Influences of online shopping decision

C Katawetawaraks, C Wang - Asian journal of business research, 2011 - papers.ssrn.com
Recent research has shown an interest in investigating consumer motivations that affect the
online shopping behavior. It is yet to understand what factors influence online shopping …

Applying the technology acceptance model and flow theory to online consumer behavior

M Koufaris - Information systems research, 2002 - pubsonline.informs.org
In this study, we consider the online consumer as both a shopper and a computer user. We
test constructs from information systems (Technology Acceptance Model), marketing …

Consumer patronage and risk perceptions in Internet shopping

SM Forsythe, B Shi - Journal of Business research, 2003 - Elsevier
Internet shopping has become the fastest-growing use of the Internet; most online
consumers, however, use information gathered online to make purchases off-line. A number …

Enticing online consumers: an extended technology acceptance perspective

ML Gillenson, DL Sherrell - Information & management, 2002 - Elsevier
The business-to-consumer aspect of electronic commerce (EC) is the most visible business
use of the World Wide Web (WWW). A virtual store allows companies to provide product …

Development of a scale to measure the perceived benefits and risks of online shopping

S Forsythe, C Liu, D Shannon… - Journal of interactive …, 2006 - Wiley Online Library
In this paper, we report the development of scales to measure the perceived benefits and
risks associated with online shopping. Based on an exploratory qualitative inquiry and …

An online prepurchase intentions model: the role of intention to search: best overall paper award—The Sixth Triennial AMS/ACRA Retailing Conference, 2000☆

S Shim, MA Eastlick, SL Lotz, P Warrington - Journal of retailing, 2001 - Elsevier
In this study, an Online Prepurchase Intentions Model is proposed and empirically tested in
the context of search goods. The focus of this research is to determine whether intent to …

Research note: E-store image, perceived value and perceived risk

EC Chang, YF Tseng - Journal of business research, 2013 - Elsevier
E-store image influences purchase intention through perceived value. Though past studies
fervently discuss the influence of store image and perceived value on purchase intention …