What we feel and why we buy: the influence of emotions on consumer decision-making

C Achar, J So, N Agrawal, A Duhachek - Current Opinion in Psychology, 2016 - Elsevier
Highlights•Emotions embedded in marketing appeals or in decision contexts influence
decision-making.•Consumers are influenced by emotions that are both related and …

[HTML][HTML] Behavioral finance: insights from experiments II: biases, moods and emotions

D Duxbury - Review of Behavioral Finance, 2015 - emerald.com
Purpose–The purpose of this second of two companion papers is to further review the
insights provided by experimental studies examining financial decisions and market …

[HTML][HTML] Consumer resistance and inertia of retail investors: Development of the resistance adoption inertia continuance (RAIC) framework

H Seth, S Talwar, A Bhatia, A Saxena, A Dhir - Journal of Retailing and …, 2020 - Elsevier
Consumer resistance and inertia related behaviors are as important as adoption behaviors.
Resistance can lead to unwillingness on the part of the investors to invest in a particular …

Evidence for countercyclical risk aversion: An experiment with financial professionals

A Cohn, J Engelmann, E Fehr… - American Economic …, 2015 - aeaweb.org
Countercyclical risk aversion can explain major puzzles such as the high volatility of asset
prices. Evidence for its existence is, however, scarce because of the host of factors that …

The impact of fear on emotional brand attachment

L Dunn, JA Hoegg - Journal of Consumer Research, 2014 - academic.oup.com
The current research investigates the role of fear in the creation of emotional attachment to a
brand. Previous research examining the influence of incidental negative emotions on brand …

[HTML][HTML] Half human, half machine–augmenting service employees with AI for interpersonal emotion regulation

AP Henkel, S Bromuri, D Iren, V Urovi - Journal of Service …, 2020 - emerald.com
Purpose With the advent of increasingly sophisticated AI, the nature of work in the service
frontline is changing. The next frontier is to go beyond replacing routine tasks and …

Once burned, twice shy? Financial literacy and wealth losses during the financial crisis

T Bucher-Koenen, M Ziegelmeyer - Review of Finance, 2014 - academic.oup.com
The recent financial crisis caused a shock to private wealth. Households with low financial
literacy are less likely to own risky assets directly. Therefore, fewer of them report financial …

How emotions influence behavior in financial markets: a conceptual analysis and emotion-based account of buy-sell preferences

D Duxbury, T Gärling, A Gamble… - The European Journal of …, 2020 - Taylor & Francis
We develop a conceptual analysis and account of how emotions influence behavior in
financial markets. To motivate our approach and to establish the need for such research, we …

The influence of fear on risk taking: a meta-analysis

S Wake, J Wormwood, AB Satpute - Cognition and Emotion, 2020 - Taylor & Francis
ABSTRACT A common finding in the study of emotion and decision making is the tendency
for fear and anxiety to decrease risk taking. The current meta-analysis summarises the …

[HTML][HTML] Testing model of purchase intention for fast food in Mexico: how do consumers react to food values, positive anticipated emotions, attitude toward the brand …

HH Pérez-Villarreal, MP Martínez-Ruiz… - Foods, 2019 - mdpi.com
This research investigated the effect of the food values, positive anticipated emotions,
attitude toward the brand, and attitude toward eating a hamburger on purchase intention in …