A Descriptive Study of Call Center Leaders' Practices in Sustaining Organization Culture

MF Dotson - 2024 - search.proquest.com
The purpose of this qualitative, descriptive study was to describe how leaders of remote call
center agents described the managerial and technology practices they used to sustain an …

The Effect of Organizational Culture and Leadership Style on Employee Performance Through Job Satisfaction at PTPN IV Medan

M Misran, MA Iqbal - Dinasti International Journal of Digital Business …, 2022 - dinastipub.org
This study aimed to determine the effect of organizational culture and leadership style on the
performance and job satisfaction of employees at PTPN IV Medan. To determine the …