Understanding circumstances for desirable proactive behaviour of voice assistants: The proactivity dilemma

N Zargham, L Reicherts, M Bonfert, ST Voelkel… - Proceedings of the 4th …, 2022 - dl.acm.org
The next major evolutionary stage for voice assistants will be their capability to initiate
interactions by themselves. However, to design proactive interactions, it is crucial to …

A proactive interaction design method for personalized user context prediction in smart-product service system

M Ren, L Dong, Z Xia, J Cong, P Zheng - Procedia CIRP, 2023 - Elsevier
Smart product-service system (Smart PSS), as an emerging digital servitization paradigm,
has attracted strong interest from both industry and academia worldwide. Compared with …

Don't be unfair, Mr Bot!: An empirical study exploring the perception of fairness in non-work settings for human-agent interactions

A Bäckström, W Ekenberg - 2023 - diva-portal.org
This study aimed to explore the implementation of fairness in intelligent agents to enhance
their interactions in our social space. Two distinct investigations, an experiment, and a focus …