Influencing factors of customer loyalty in mobile payment: A consumption value perspective and the role of alternative attractiveness

Q Zhang, SK Ariffin, C Richardson, Y Wang - Journal of Retailing and …, 2023 - Elsevier
The rapid development of mobile payment has attracted many competitors and made
customer retention a crucial issue for mobile payment service providers. This study …

Understanding the process of building institutional trust among digital payment users through national cybersecurity commitment trustworthiness cues: a critical realist …

B Krishna, S Krishnan, MP Sebastian - Information Technology & …, 2023 - emerald.com
Purpose The current body of empirical research regarding the impact of trust in the
cybersecurity commitment of institutions on digital payment usage has focused solely on a …

Mobile payment service quality: a new approach for continuance intention

R Hijazi, A Abu Daabes, MI Al-Ajlouni - International Journal of …, 2023 - emerald.com
Purpose This paper assesses the continuance intention (CI) for mobile-based payment (M-
payment) services following the COVID-19 pandemic by combining the self-efficacy …

Does mobile payment adoption really increase online shopping expenditure in China: A gender-differential analysis

W Yang, P Vatsa, W Ma, H Zheng - Economic analysis and policy, 2023 - Elsevier
Mobile payments are ubiquitous in China and facilitate myriads of offline and online
transactions daily. However, little is known about the spending effects of mobile payment …

Adoption intention of mobile QR code payment system among marginalized street vendors: an empirical investigation from an emerging economy

P Nandru, SK SA, M Chendragiri - Journal of Science and …, 2023 - emerald.com
Purpose Recently, the Government of India has emphasized digital financial inclusion for
promoting cashless transactions with a vision to transform India from a traditional cash …

The factors of continuance intention to use mobile payments in Sudan

KAA Sleiman, W Jin, L Juanli, HZ Lei, J Cheng… - Sage …, 2022 - journals.sagepub.com
The advancement of technology in the field of telecommunications and increasing use of
smartphones worldwide has simplified the purchasing and payment process via mobile …

Study on online payments and e-commerce with SOR model

R Kumar, T Singh, SN Mohanty, R Goel… - International Journal of …, 2023 - emerald.com
Purpose The main purpose of this paper is to explain the preferences of consumers for using
online payment services. This paper applies a unified theory model named stimulus …

Impact of mobile payment adoption on household expenditures and subjective well‐being

Q He, W Ma, P Vatsa, H Zheng - Review of Development …, 2024 - Wiley Online Library
This paper estimates the effects of mobile payment adoption on household expenditures
and people's subjective well‐being. We consider four categories of household expenditures …

Consumers' Willingness to use mobile payments in micro business transactions: Differences in demographic factors

C Mombeuil - Information Systems Frontiers, 2023 - Springer
This study investigates the factors affecting consumers' willingness to use mobile payment
systems for micro-business transactions, in a context where mobile payments are …

The digital revolution in India: bridging the gap in rural technology adoption

S Sindakis, G Showkat - Journal of Innovation and Entrepreneurship, 2024 - Springer
This study investigates the factors that influence the adoption of digital technology in rural
areas of India, with a focus on the Digital India Program (DIP). By analyzing the age …