The purchase motivations and continuous use intention of online subscription services

YJ Kim, BY Kim - International Journal of Management, 2020 - papers.ssrn.com
The COVID-19 pandemic has led to a drastic increase in the use of digital platform-based
subscription services and to a number of online subscription services based on such …

A study on customer satisfaction of mobile shopping apps using topic analysis of user reviews

KK Kim, YH Kim, JH Kim - Journal of Society for e-Business Studies, 2019 - calsec.or.kr
Despite the rapid growth of the mobile shopping market, major market participants are
continuing to suffer operating losses due to severe competition. To solve this problem, the …

The effect of characteristics of ICT-based O2O service on user satisfaction-focusing on the mediating effect of use safety

YH Lee, IO Jeon - Journal of Digital Convergence, 2017 - koreascience.kr
The purpose of this study is to understand the characteristics of O2O service which is
emerging recently and to look for ways to take advantage of it. Recently, the emergence of …

Effects of relationship benefits on trust, flow and customer loyalty of social commerce: focus of self-determination

YM Choi, HG Kwon - Journal of the Korea Industrial Information …, 2019 - koreascience.kr
Social commerce is a term derived from the fusion of social media and e-commerce. This
study aims to classify social commerce benefits as social benefits, confidentiality benefits …

A study on revitalization of revenue through difference of consumer perception of characteristics of mobile social commerce

BN Choi, HC Yang - Asian Journal of Business Environment, 2018 - koreascience.kr
Purpose-This study aimed to verify some cues for invigorating sales of mobile social
commerce companies by analyzing differences in consumers' perceptions on characteristics …

사용자리뷰토픽분석을활용한모바일쇼핑앱고객만족도에관한연구

김광국, 김용환, 김자희 - 한국전자거래학회지, 2018 - dbpia.co.kr
현재 모바일 쇼핑 시장의 빠른 성장에도 불구하고 주요 사업자들은 심한 경쟁 속에서 지속적인
영업적자를 기록하고 있다. 이 문제를 해결하기 위해서는 모바일 쇼핑 시장은 과도한 …

모바일커머스품질이고객만족과재구매의도에미치는영향: 모바일친숙도의조절효과를중심으로: 모바일친숙도의조절효과를중심으로

박경원, 김창수, 안현숙 - 한국정보기술학회논문지, 2017 - dbpia.co.kr
본 연구는 모바일 커머스에서 고객만족과 재 구매의도에 영향을 미치는 시스템, 정보, 서비스
품질에 관한 요인에 대하여 살펴보고, 모바일 친숙도가 이러한 품질과 고객만족간의 관계에서 …

Effects of traditional market service quality factors on customer value, relational quality, and behavioral intention

MJ Choo, YS Jung - Journal of Distribution Science, 2015 - koreascience.kr
Purpose-The aim of this study is to develop an empirical model of the effects of traditional
market service quality factors on customer value, relationship quality, and behavior. The …

Effects of characteristics of social commerce on purchase intention-Moderating effects of perceived risk and price sensitivity of mobile application users

Y Choi, M Lee - Journal of the Korean Society of Clothing and …, 2016 - koreascience.kr
This research investigates the characteristics of the mobile social commerce and explores
the moderating effects of perceived risk and price sensitivity. This survey targeted …

A Study on the Factors Influencing the Satisfaction and Continued Use Intention of the Subscription Economy Service: Focusing on Use Motivations, Platform & …

M Kim, T Kim - The Journal of the Convergence on Culture …, 2023 - koreascience.kr
This study attempted to identify various variables that affect satisfaction and continued use
intention of the subscription economy services. Through previous research studies …