Defining affordances in social media research: A literature review

A Ronzhyn, AS Cardenal… - New Media & …, 2023 - journals.sagepub.com
An increasingly influential strand of research on social media relies on the concept of
affordances to account for effects. However, hindering the possibility of a unified theory of …

Return on investment in social media marketing: Literature review and suggestions for future research

B Lal, E Ismagilova, YK Dwivedi, S Kwayu - Digital and social media …, 2020 - Springer
Social media facilitates and enhances communication between businesses and customers.
Nowadays, although it is commonly recognised that companies implement social media into …

[HTML][HTML] Work-related social media use: The mediating role of social media communication self-efficacy

K Pekkala, W van Zoonen - European Management Journal, 2022 - Elsevier
Social media use has become an indispensable part of knowledge work. Employees posting
work-related content on social media are considered credible sources of information and …

Crowd-based accountability: Examining how social media commentary reconfigures organizational accountability

A Karunakaran, WJ Orlikowski… - Organization …, 2022 - pubsonline.informs.org
Organizational accountability is considered critical to organizations' sustained performance
and survival. Prior research examines the structural and rhetorical responses that …

[HTML][HTML] Enablers of and constraints on employees' information sharing on enterprise social media

K Laitinen, A Sivunen - Information Technology & People, 2021 - emerald.com
Purpose The purpose of this study is to investigate the various enablers of and constraints
on employees' information sharing on an enterprise social media platform. It draws on two …

Developing Workplace Communication

L Mikkola, T Valkonen - Workplace Communication, 2019 - taylorfrancis.com
Knowledge-based work is actualized in social interaction. In workplace communication,
collaboration takes place when common goals are pursued, work-related problems are …

A tool and a tyrant: Social media and well-being in organizational contexts

W van Zoonen, JW Treem, CL Ter Hoeven - Current Opinion in Psychology, 2022 - Elsevier
Social media technologies have the potential to be helpful and harmful to employees. We
seek to move beyond this broad dichotomy by providing a concise review of current …

[HTML][HTML] An analysis of fear factors predicting enterprise social media use in an era of communication visibility

W Van Zoonen, JW Treem, A Sivunen - Internet Research, 2022 - emerald.com
Purpose The benefits associated with visibility in organizations depend on employees'
willingness to engage with technologies that utilize visible communication and make …

Frontline Professionals in the Wake of Social Media Scrutiny: Examining the Processes of Obscured Accountability

A Karunakaran - Administrative Science Quarterly, 2024 - journals.sagepub.com
Professional accountability is considered important to the legitimacy and survival of a
profession. Prior research has examined the role of top-down scrutiny by audiences, such as …

Visibility agents: Organizing transparency in the digital era

D Harness, S Ganesh, C Stohl - New Media & Society, 2022 - journals.sagepub.com
Transparency is a complex and multifaceted communication phenomenon. In the current
environment, demands for organizational transparency now come from a wide range of …