Research on trust: a bibliography and brief bibliometric analysis of the special issue submissions
DC Arnott - European Journal of Marketing, 2007 - emerald.com
Purpose–The primary purpose of this bibliography is to provide a compilation of trust‐related
articles from the disparate fields in which trust has been explored (from psychology to …
articles from the disparate fields in which trust has been explored (from psychology to …
[图书][B] The drivers and antecedents of satisfaction, trust, commitment, and loyalty among Chinese customers
Y Chu - 2003 - search.proquest.com
This dissertation explores the relationship between satisfaction, trust, commitment, and
loyalty among Chinese customers. The selection of China as the location for this study is …
loyalty among Chinese customers. The selection of China as the location for this study is …
지각된의료서비스와전환장벽이관계품질과서비스충성도에미치는영향에관한연구
장원재 - 2006 - oak.chosun.ac.kr
Recently, the focus of marketing research has changed from transaction marketing to
relationship marketing, so exchange between a company and a customer emphasize the …
relationship marketing, so exchange between a company and a customer emphasize the …
[引用][C] 서비스기업에대해고객이인지하는공정성모델에관한연구
유병희， 이동진 - 연세경영연구, 2006 - dbpia.co.kr
요 약본 연구는 서비스 제공 상황에서 고객이 지각하는 공정성에 의해 형성되는 신뢰에 관한
것이다. 이 연구에서는 공정성의 세 가지 하위 차원인 분배적 공정성, 절차적 공정성, 그리고 …
것이다. 이 연구에서는 공정성의 세 가지 하위 차원인 분배적 공정성, 절차적 공정성, 그리고 …