Airlines today use e-services extensively for marketing activities and the distribution of
services. Monitoring and evaluating e-service quality are essential for customers' satisfaction …

In this manuscript, we present complex proportional assessment (COPRAS) method to solve
multi-criteria decision-making (MCDM) problems with intuitionistic fuzzy information, known …

Abstract Search Engine Optimization (SEO) is the process of managing web content in a
manner that elevates page rankings in search engines. Among other sectors, academic …

Environmental, social, and governance (ESG) issues have attracted global stakeholders'
attention, reflecting the focus of sustainability development in this sustainability era …

The cultural and creative industries (CCIs) are increasingly regarded as a means to cure
economic stagnation and boost sustainable development; thus, they have become the focus …

In recent years, credit scoring has become an efficient tool to assist financial institutions in
identifying potential default borrowers, and the combined model is widely viewed as a useful …

Sustainability disclosure has been an integral part of stakeholder management by informing
a company's stakeholders of its efforts toward sustainability. The United Nations announced …

Abstract Introduction Port State Control (PSC) is a vital element of sustainable maritime
transportation. Inspections of PSC regimes have been ensuring the continuity of the global …

Steel is a primary component in the majority of engineering applications. The strength,
hardness, and durability of any design and structure to withstand an external force are …

It is essential to measure the OHS performance quickly, objectively and realistically; in order
to determine the effects of legislative changes and new OHS applications; to compare …