[HTML][HTML] Evolution of design for sustainability: From product design to design for system innovations and transitions

F Ceschin, I Gaziulusoy - Design studies, 2016 - Elsevier
Highlights•A review of historical evolution of Design for Sustainability is provided.•A
framework that synthesis the evolution of Design for Sustainability is proposed.•DfS has …

Codesigning health and other public services with vulnerable and disadvantaged populations: insights from an international collaboration

G Mulvale, S Moll, A Miatello, G Robert… - Health …, 2019 - Wiley Online Library
Background Codesign has the potential to transform health and other public services. To
avoid unintentionally reinforcing existing inequities, better understanding is needed of how …

Designing tourism experiences for inner transformation

PJ Sheldon - Annals of Tourism Research, 2020 - Elsevier
To address tourism's challenges, a transformation of consciousness of all stakeholders is
necessary. This article examines how outer journeys can transformation our inner …

Service ecosystem design: Propositions, process model, and future research agenda

J Vink, K Koskela-Huotari, B Tronvoll… - Journal of Service …, 2021 - journals.sagepub.com
While service design has been highlighted as a promising approach for driving innovation,
there are often struggles in realizing lasting change in practice. The issues with long-term …

Upframing service design and innovation for research impact

L Patrício, A Gustafsson, R Fisk - Journal of Service …, 2018 - journals.sagepub.com
Service design and innovation are receiving greater attention from the service research
community because they play crucial roles in creating new forms of value cocreation with …

Experience-based co-design and healthcare improvement: realizing participatory design in the public sector

S Donetto, P Pierri, V Tsianakas, G Robert - The Design Journal, 2015 - Taylor & Francis
Over the last decade, growing attention has been paid to the potential value of design theory
and practice in improving public services. Experience-based Co-design (EBCD) is a …

It takes Two to Tango? Understanding the C o‐production of Public Services by Integrating the Services Management and Public Administration Perspectives

SP Osborne, K Strokosch - British Journal of Management, 2013 - Wiley Online Library
We propose an important theoretical development for our understanding of the co‐
production of public services. It combines the insights from both public administration and …

Patients and staff as codesigners of healthcare services

G Robert, J Cornwell, L Locock, A Purushotham… - Bmj, 2015 - bmj.com
Patients and staff as codesigners of healthcare services Page 1 SPOTLIGHT: PATIENT
CENTRED CARE Patients and staff as codesigners of healthcare services Glenn Robert and …

Elevating the human experience (HX) through service research collaborations: introducing ServCollab

RP Fisk, L Alkire, L Anderson, DE Bowen… - Journal of Service …, 2020 - emerald.com
Purpose Elevating the human experience (HX) through research collaborations is the
purpose of this article. ServCollab facilitates and supports service research collaborations …

Leveraging service design for healthcare transformation: Toward people-centered, integrated, and technology-enabled healthcare systems

L Patrício, D Sangiorgi, D Mahr, M Čaić… - Journal of Service …, 2020 - emerald.com
Purpose This paper explores how service design can contribute to the evolution of health
service systems, moving them toward people-centered, integrated and technology-enabled …