Social media, customer engagement, and sales organizations: A research agenda

R Agnihotri - Industrial marketing management, 2020 - Elsevier
Organizations continue to make investments in social media with the hope that it will help
their sales force in improving engagement with customers. The academic literature on social …

Social media and SMEs' performance in developing countries: Effects of technological-organizational-environmental factors on the adoption of social media

SA Qalati, D Ostic, MABA Sulaiman, AA Gopang… - Sage …, 2022 - journals.sagepub.com
Increasing globalization and rapid digitization across industries have led to greater
international competition. Furthermore, the emergence of new innovation has created both …

The impact of social media on learning behavior for sustainable education: Evidence of students from selected universities in Pakistan

J Abbas, J Aman, M Nurunnabi, S Bano - Sustainability, 2019 - mdpi.com
In today's world, social media is playing an indispensable role on the learning behavior of
university students to achieve sustainable education. The impact of social media on …

Determinants of phubbing, which is the sum of many virtual addictions: A structural equation model

E Karadağ, ŞB Tosuntaş, E Erzen, P Duru… - Journal of behavioral …, 2015 - akjournals.com
Background and aims Phubbing can be described as an individual looking at his or her
mobile phone during a conversation with other individuals, dealing with the mobile phone …

Social media models, technologies, and applications: an academic review and case study

EWT Ngai, KK Moon, SS Lam, ESK Chin… - … Management & Data …, 2015 - emerald.com
Purpose In recent years, social media have attracted considerable attention. Hence, the
purpose of this paper is to conduct a critical literature review of social media research with …

The virtual world's current addiction: phubbing

E Karadağ, ŞB Tosuntaş, E Erzen, P Duru, N Bostan… - 2016 - openaccess.artvin.edu.tr
The aim of this work is to analyze both the reasons that young adults exhibit phubbing
behaviors and the effects of these behaviors on their lives. Following a qualitative research …

[PDF][PDF] Effects of E-marketing and social media marketing on E-commerce shopping decisions

DJ Priansa, B Suryawardani - Jurnal Manajemen …, 2020 - pdfs.semanticscholar.org
This research analyzes marketing through electronic media and social media as well as
purchasing decisions on e-commerce sites; testing whether marketing through electronic …

Innovation resistance and strategic implications of enterprise social media websites in Taiwan through knowledge sharing perspective

PT Chen, SC Kuo - Technological Forecasting and Social Change, 2017 - Elsevier
Virtual communities consist of social media users whose relationships are strengthened
through information and knowledge transfers, as well as interactions among members. A …

Public engagement in the w eb 2.0 era: Social collaborative technologies in a public sector context

K McNutt - Canadian Public Administration, 2014 - Wiley Online Library
This article examines how social collaborative technologies have changed the nature and
scope of e-participation, showcasing several popular modes of engagement. It argues that …

The future of online social networks (OSN): A measurement analysis using social media tools and application

J Penni - Telematics and Informatics, 2017 - Elsevier
The explosion of online social networks (OSN) has created an interactive and
communicative global phenomenon that has enabled billions of users to connect to other …