Consumer engagement in online brand communities: a social media perspective

L Dessart, C Veloutsou… - Journal of Product & …, 2015 - emerald.com
Purpose–This paper aims to delineate the meaning, conceptual boundaries and dimensions
of consumer engagement within the context of online brand communities both in term of the …

The role of consumer–brand identification in building brand relationships

U Tuškej, U Golob, K Podnar - Journal of business research, 2013 - Elsevier
The purpose of this paper is to investigate relationships between congruity of consumer and
brand values, brand identification, brand commitment, and word of mouth. The results show …

Consumers' identification with corporate brands: Brand prestige, anthropomorphism and engagement in social media

U Tuškej, K Podnar - Journal of product & brand management, 2018 - emerald.com
Purpose This paper aims to examine relationships between consumer-brand identification
(CBI), brand prestige (BP), brand anthropomorphism (BA) and consumers' active …

Exploring the role of brand identification and brand love in generating higher levels of brand loyalty

I Alnawas, S Altarifi - Journal of vacation marketing, 2016 - journals.sagepub.com
The aim of this study is to develop a model that integrates brand identity, brand-life
congruence, customer hotel brand identification (CHBI), and brand love into one model and …

Destination brand experience and visitor behavior: The mediating role of destination brand identification

V Kumar, AK Kaushik - Journal of Travel & Tourism Marketing, 2018 - Taylor & Francis
Destination branding has emerged as a critical tool for achieving competitive advantage
through various conceptualizations, focusing on various aspects of branding. This research …

Construing loyalty through brand experience: The mediating role of brand relationship quality

EC Francisco-Maffezzolli, E Semprebon… - Journal of Brand …, 2014 - Springer
The article proposes a model that extends the Brand Relationship Quality literature by
bridging a gap concerning the mediating effect of this construct on Brand experience–Brand …

[PDF][PDF] Comprehensive Identity fusion theory (CIFT): New insights and a revised theory

WB Swann, JW Klein, Á Gómez… - … in experimental social …, 2024 - labs.la.utexas.edu
We present a comprehensive identity fusion theory which revises and expands the original
version. As did the original theory, the revision maintains that fusion—a synergistic union of …

Chinese young consumers' brand loyalty toward sportswear products: a perspective of self-congruity

J Lu, Y Xu - Journal of Product & Brand Management, 2015 - emerald.com
Purpose This study aims to investigate Chinese young consumers' brand loyalty toward
sportswear products from a self-congruity perspective. With different performance observed …

Fanning the flames: transmitting negative word of mouth of rival brands

J Liao, J Chen, H Zhao, M Li - Journal of Business Research, 2023 - Elsevier
Brands' negative word of mouth (NWOM) generated by their unsatisfied consumers is
increasingly transmitted by fans of competing brands. Although extant research has …

Customer-brand disidentification: Conceptualization, scale development and validation

NA Anaza, JL Saavedra, JF Hair Jr… - Journal of Business …, 2021 - Elsevier
Research suggests that customer-brand disidentification is a pertinent source for the
breakdown of consumer-brand relationships and a reason why consumers turn against …