Purchase experience during the COVID‐19 pandemic and social cognitive theory: The relevance of consumer vulnerability, resilience, and adaptability for purchase …

I Kursan Milaković - International journal of consumer studies, 2021 - Wiley Online Library
This study explores consumer behavior during the pandemic through the lens of social
cognitive theory (SCT). Using the SCT framework and assessing the pandemic as an …

The influence of a lockdown on consumption: An exploratory study on generation Z's consumers

C Amatulli, AM Peluso, A Sestino, G Guido… - Journal of Retailing and …, 2023 - Elsevier
The health crisis due to the recent pandemic influenced our lives and, consequently, our
consumption. Despite prior investigations on exogenous crises and their effects on …

What drives product involvement and satisfaction with OFDs amid COVID-19?

M Das, M Ramalingam - Journal of Retailing and Consumer Services, 2022 - Elsevier
Online food delivery services (OFDs) have gained the attention of researchers due to the
rapid growth of society. With COVID-19 wreaking havoc on markets worldwide, it compelled …

Consumer's transition to online clothing buying during the COVID-19 pandemic: exploration through protection motivation theory and consumer well-being

IK Milaković, D Miocevic - … of Fashion Marketing and Management: An …, 2022 - emerald.com
Purpose By drawing on protection motivation theory, this study explores consumers'
motivation to engage in adaptive behaviour envisioned through a transition from offline to …

Resilience, vulnerability and personality effects on social commerce intentions: the COVID-19 era

E Mourelatos, E Manganari - Young Consumers, 2023 - emerald.com
Purpose This study aims to explore the relationship between social commerce purchase
intention and consumer psychological factors (ie resilience, vulnerability and personality …

Future time perspective and consumer well-being of millennials: implications for consumer resilience

L She, A Ray, L Ma - International Journal of Bank Marketing, 2023 - emerald.com
Purpose The study investigated the relationship between future time perspective and
financial well-being among Chinese working millennials and its serial mediators, such as …

There's not much to tell: The impact of emotional resilience on negative word‐of‐mouth following service failure

L Lteif, D Rubin, J Ball, C Lamberton - Psychology & Marketing, 2023 - Wiley Online Library
Consumers routinely experience service failures in their daily lives. Research regarding
such service failures has primarily focused on characteristics of and actions taken by the …

Brand addiction and compulsive buying in female consumers' relationships with food brands

S Hegner, JM Schaumann, B Francioni… - British Food Journal, 2024 - emerald.com
Purpose The aim of this paper is to respond to the call for exploring and empirically testing
both antecedents and outcomes of brand addiction and compulsive buying behaviour. The …

Keep calm and carry on: European consumers and the development of persistent resilience in the face of austerity

IT Szmigin, DM O'Loughlin, M McEachern… - European Journal of …, 2020 - emerald.com
Purpose In the context of European consumers' experiences of austerity, this study aims to
advance current resilience theory in marketing through developing persistent resilience from …

Consumer resilience and consumer attitude towards traumatic events

D Rew, M Minor - Journal of Customer Behaviour, 2018 - ingentaconnect.com
The purpose of this study is to explore consumer resilience's role and effect on the
relationship between corporate social responsibility (CSR) and consumer attitude. There is …