Restaurant management requires customer responsiveness to deal with increasingly higher
expectations and market competitiveness. This study proposes an approach to simplify the …

Consumers consider various product attributes when they evaluate products. Researchers
and practitioners have used multi-attribute models to understand which product attributes …

In academic institutions it is normal practice that at the end of each term, students are
required to complete a questionnaire that is designed to gather students' perceptions of the …

This study examines the overall importance of hotel selection factors as well as their
importance for groups of travelers in Germany. Using a factor analysis, we identify 10 factors …

This study evaluated customer reviews about The Clink restaurants to understand how they
are rated and what experience is gained by fine dining in a prison. The Clink Charity runs …

This study assesses the attributes and performance of economy hotels as perceived by
tourists and examines the differences in the importance ascribed to the perceived attributes …

The hotel industry is placing increasing emphasis on customers' perception of service
warmth. However, the current methods for measuring customers' perception of service …

Purpose This paper aims to examine, discuss and intertwine theory and practice related to
hotel guests' home and lodging environments to identify their in-room psychological and …

Purpose The purpose is to understand the importance of brand experience in the Taiwan
hotel branding process; also, this study is to investigate the moderating effect of brand …

Slovakia is positioned in a highly competitive market of Central European countries with
geographical and cultural similarities. Despite having a good potential, the tourism …