System and method for providing a micro-services communication platform

J Lawson, J Wolthius - US Patent 9,363,301, 2016 - Google Patents
(57) ABSTRACT A multi-tenant media communication platform system and methods. The
platform system includes media communica tion micro-services and micro-service …

System and method for a work distribution service

J Wolthuis, R Brazier - US Patent 9,344,573, 2016 - Google Patents
6,185,565 6, 192,123 6,206,564 6,223,287 6,232,979 6,269,336 6,317,137 6,373,836
6.425, 012 6.426, 995 6,430, 175 6,434,528 6,445,694 6,445,776 6.459, 913 6,493,558 …

System and method for managing concurrent events

E Cooke, F Stratton, K Conroy - US Patent 9,495,227, 2016 - Google Patents
(57) ABSTRACT A system and method that includes receiving an API request to a type of
API resource: retrieving an API concurrency value for the API request; determining a …

System and method for providing communication platform metadata

MD Nowack, J Boerjesson - US Patent 9,137,127, 2015 - Google Patents
6,223,287 6,269,336 6,373,836 6.425, 012 6,430, 175 6,434,528 6,445,694 6,445,776
6.459, 913 6,493,558 6,496,500 6,501,832 6,507,875 6,600,736 6,606,596 6,614,783 …

System and method for processing telephony sessions

J Lawson, J Wolthuis, E Cooke - US Patent 9,456,008, 2016 - Google Patents
Int. Cl. H04L 2/66(2006.01) In one embodiment, the method of processing telephony H04L
29/06(2006.01) sessions includes: communicating with an application server H04M …

System and method for a work distribution service

J Wolthuis, R Brazier - US Patent 9,628,624, 2017 - Google Patents
Systems and methods for a work distribution service. At a multi-tenant platform that provides
a work distribution ser Vice for a plurality of external systems, a priority is assigned to a first …

Method for processing telephony sessions of a network

J Lawson, J Wolthuis, E Cooke - US Patent 9,455,949, 2016 - Google Patents
US9455949B2 - Method for processing telephony sessions of a network - Google Patents
US9455949B2 - Method for processing telephony sessions of a network - Google Patents …

System and method for connecting a communication to a client

JG Lawson, J Wolthuis, EM Cooke… - US Patent …, 2016 - Google Patents
5,274,700 A 12/1993 Gechter et al. 5,526,416 A 6/1996 DeZonino et al. 5,581,608 A
12/1996 Jreijet al. 5,598.457 A 1/1997 Foladare et al. 5,867.495 A 2f1999 Elliott et al …

System and method for processing media requests during telephony sessions

J Lawson, J Wolthuis, E Cooke - US Patent 9,306,982, 2016 - Google Patents
In a preferred embodiment, the method of caching media used in a telephony application
includes: receiving a media request; sending the media request to a media layer using …

System and method for delivering application content

P Malatack, CT Law, T Wilsher - US Patent 9,483,328, 2016 - Google Patents
A system and method for messaging application content that includes providing an
application content messaging appli cation programming interface (API); receiving a content …