Impact of Digital On-Boarding Quality on Customer Satisfaction: The Moderating Role of Perceived Risk

R Shastri, U Khandelwal - Journal of Relationship Marketing, 2024 - Taylor & Francis
The main goal of this study is to enhance our comprehension of client digital onboarding
and its impact on customer satisfaction in the Indian banking industry. The researcher …

Experiences of Digital Transitions in Health and Social Care Services in Later Life: Findings and Reflections from a Collaborative, Interdisciplinary Exploratory Review.

DA Vaca-Benavides, S Uthayakumar… - Social Sciences …, 2024 - search.ebscohost.com
Health and social care services are increasingly shaped by the emergence of new digital
developments. Research suggests that older adults are less likely to use digital devices and …

[PDF][PDF] Vector Result Rate (VRR): A Novel Method for Fraud Detection in Mobile Payment Systems

A Daliri, M Zabihimayvan, K Saleh - Artificial Intelligence and …, 2024 - researchgate.net
Mobile payment systems are becoming more popular due to the increasing number of
smartphones, attracting fraudsters' attention. Therefore, existing researchers have …

[PDF][PDF] A Sequential Pattern Mining Method for the Individualized Detection of Online Banking Fraudulent Transactions

G Abbas - PatternIQ Mining, 2024 - piqm.saharadigitals.com
Financial institutions are facing a growing number of challenges as a result of the growth in
fraudulent activities in online banking, which calls for the implementation of systems that are …

Leveraging Cross-Regional Synergies: Unpacking Successful Partnerships Between Incumbent European Finance Firms & Asian Fintech Pioneers Advancing …

CRG Popescu, P Yu - International conference on Multidimensional …, 2022 - Springer
Nowadays, some banks and FinTech corporations are highly interested to cooperate, in
order to increase the availability of financially accessible and sustainably minded offerings …

Effizienzsteigerung durch Videoidentifizierungsverfahren bei Banken: Eine Empfehlung für den Deutschen und Liechtensteiner Banksektor

C Speck - 2023 - opus.fhv.at
Die sichtbare Digitalisierung des Bankensektors beruht im Kern auf der Steigerung des
Qualitätserlebnisses für Kund* innen. Als ein Symbol dessen hat sich das …

Embracing digital offboarding as a design challenge

S Junginger - 2023 - dl.designresearchsociety.org
Most services we will use or rely on in the future will either contain a digital component or be
fully digital. Given the multitude of pressures that are currently reshaping the public sector …

[引用][C] Literature Review on Process Mining in Auditing

M Daoudi - 2024 - UHasselt