The aspiration for happy train journey: commuters' perception of the quality of intercity rail services

MR Islam, MT Ahmed, N Anwari, M Hadiuzzaman… - CivilEng, 2022 - mdpi.com
This paper assesses the perception of intercity rail passengers on station facilities at
Joydebpur Railway Station in Bangladesh. The ordinal logistic regression (OLR) tool was …

The influence of service quality on tourist loyalty: a case of electric train services

N Mohamad - … of Knowledge Management in Tourism and …, 2022 - inderscienceonline.com
Electric train services (ETS) is the first high-speed intercity train system in Malaysia that
significantly contributed to the nation's economy and tourism industry. This study examined …

[PDF][PDF] Returning to public transportation in transitioning out of COVID-19: effects of passenger satisfaction on frequency of use of rail transport

I Malabanan, D Satirasetthavee… - … on transport sciences, 2023 - tots.upol.cz
As travel restrictions ease amid the COVID-19 pandemic, a revival of traffic congestion is
observed caused by the increased use of private vehicles. To help alleviate this, return to …

[PDF][PDF] The Aspiration for Happy Train Journey: Commuters' Perception of the Quality of Intercity Rail Services. CivilEng 2022, 3, 909–945

MR Islam, MT Ahmed, N Anwari, M Hadiuzzaman… - 2022 - researchgate.net
This paper assesses the perception of intercity rail passengers on station facilities at
Joydebpur Railway Station in Bangladesh. The ordinal logistic regression (OLR) tool was …

Marketing development as the basis for improving passenger transportation services at railway stations

T Melnyk, O Khrystofor - 2023 - er.dduvs.edu.ua
Overcoming the losses in auxiliary activities of domestic railway stations and achieving the
desired level of customer satisfaction requires the implementation of marketing and the …

Public Attitude to Urban Public Transportation Services in Jember, Indonesia

W Kriswardhana, NN Hayati, AR Kusdiyanto - 2022 - civense.ub.ac.id
In this current condition, people's interest in using public transportation in Jember is
decreasing with a low load factor value below 50%. It can be caused by the quality of …

Customer Satisfaction with Service Quality of the Bangkok Mass Rapid Transit System

D Satirasetthavee, I Malabanan… - Srinakharinwirot …, 2022 - ph02.tci-thaijo.org
With the increasing number of rail lines being developed in Thailand for economic growth, it
is imperative that the service provided meet the expectations of its customers. To help public …