Communication in prehospital and emergency care: A state-of-the-art literature review of conversation-analytic research

M Riou - Research on Language and Social Interaction, 2024 - Taylor & Francis
This article is a state-of-the-art review of research published between 2012 and 2022 on
language and social interaction in prehospital and in-hospital emergency settings …

The Routledge handbook of language and intercultural communication

J Jackson - 2012 - api.taylorfrancis.com
torical survey of language and intercultural communication studies with a critical assessment
of past and present theory, research, and practice, as well as an insight into future directions …

应急语言服务: 研究课题与研究范式

滕延江 - 北京第二外国语学院学报, 2020 - journal.bisu.edu.cn
国家应急管理能力是国家治理能力现代化的重要标志. 应急语言服务是国家应急管理体系的重要
组成部分, 是确保突发公共事件时信息畅通, 生命救助, 舆情引领和社会稳定的基石 …

[HTML][HTML] The lay descriptors of out-of-hospital cardiac arrest in the Western Cape province, South Africa

LC van Rensburg, L Richmond, S Mgidi, J Claassen… - Resuscitation …, 2021 - Elsevier
Abstract Introduction Out-of-Hospital Cardiac Arrest (OHCA) is a time-sensitive emergency
requiring prompt identification and emergency care to reduce morbidity and mortality. The …

Evaluating a training intervention for improving alignment between emergency medical telephone operators and callers: a pilot study of communication behaviours

J Gerwing, JE Steen-Hansen, T Mjaaland… - Scandinavian Journal of …, 2021 - Springer
Background Calls to emergency medical lines are an essential component in the chain of
survival. Operators make critical decisions based on information they elicit from callers …

Interactional challenges for non-native speakers of English in emergency telephone calls

AC Garcia - Journal of Pragmatics, 2022 - Elsevier
This paper investigates interactional challenges experienced in calls to emergency services
with native English speaking (NS) call takers and non-native speaking (NNS) callers. Case …

'I am Dying a Slow Death of White Guilt': Spiritual Carers in a South African Hospice Navigate Issues of Race and Cultural Diversity

R Mahilall, L Swartz - Culture, Medicine, and Psychiatry, 2022 - Springer
Culturally appropriate spiritual care is increasingly recognised as a crucial component of
spiritual care. As part of a larger study, we were interested in cultural and racial issues as …

[HTML][HTML] Telephonic description of sepsis among callers to an emergency dispatch centre in South Africa

W Stassen, E Larsson, C Wood, L Kurland - African Journal of Emergency …, 2020 - Elsevier
Introduction Sepsis is an acute, life-threatening condition caused by a dysregulated systemic
response to infection. Early medical intervention such as antibiotics and fluid resuscitation …

The linguistic and interactional factors impacting recognition and dispatch in emergency calls for out-of-hospital cardiac arrest: a mixed-method linguistic analysis …

M Riou, S Ball, TA Williams, A Whiteside… - BMJ open, 2017 - bmjopen.bmj.com
Introduction Emergency telephone calls placed by bystanders are crucial to the recognition
of out-of-hospital cardiac arrest (OHCA), fast ambulance dispatch and initiation of early basic …

Where trouble starts: communication breakdown in a complex emergency call

R Nattrass, J Watermeyer - Health communication, 2024 - Taylor & Francis
Emergency calls require efficient communication between caller and call taker to establish a
need for assistance and dispatch help quickly. Analyzing communication processes at this …