Reliable and accessible authentication techniques are required to maintain privacy and
security. This is paramount as technology plays an increasing role in our lives. In this paper …

Accessibility is a quality sub-characteristic intended to make software products accessible to
a broad range of users, regardless of their physical, motor, intellectual or cognitive skills …

Customer services are important for answering questions, providing information, and
handling issues. Often people want to connect with a customer service representative, yet …

In 2015, Brazil enacted Law No. 13,146 (Statute of Persons with Disabilities), establishing a
new range of rights for people with disabilities. Among the changes made was the inclusion …

Digital technology is incredibly crucial in today's world. The use of technology is considered
a right for both able and disabled users. Accessibility and security are two important …

Accessibility is a highly significant theme at the Brazilian Symposium on Human Factors in
Computing Systems (IHC), representating 22.41% of the papers total published between …

Accessibility is a highly significant theme at the Brazilian Symposium on Human Factors in
Computing Systems (IHC), representating 22.41% of the papers total published between …

Mobile devices or smartphones have had a significant impact within all areas of society, as
they can be used in any place and circumstance of daily life. Among the possible factors that …

The two-volume set IFIP AICT 721+ 722 constitutes the proceedings of the 18th IFIP WG
11.12 International Symposium on Human Aspects of Information Security and Assurance …

There is a growing body of research on the problems older and disabled people face with
authentication systems and a range of solutions have been developed. However, this …