THE IMPACT OF ARTIFICIAL INTELLIGENCE CHATBOTS ON CUSTOMER SATISFACTION AND RETENTION IN DIGITAL BANKING SECTORS IN SRI LANKA

ARM Arshard, MSM Imthiyas - Инновационные исследования в …, 2024 - in-academy.uz
In recent years, the landscape of banking services has undergone a profound
transformation, largely driven by technological advancements. Among these innovations …

[引用][C] Big data analytics in the Sri Lankan construction industry: an assessment of the challenges and strategies

A Atapattu, RM Wattuhewa, K Waidyasekara… - 2023 - Ceylon Institute of Builders-Sri …