Artificial intelligence for the public sector: results of landscaping the use of AI in government across the European Union

C Van Noordt, G Misuraca - Government Information Quarterly, 2022 - Elsevier
Artificial Intelligence is increasingly being used by public sector organisations. Previous
research highlighted that the use of AI technologies in government could improve policy …

The impact of artificial intelligence on workers' skills: Upskilling and reskilling in organisations

M Sofia, F Fraboni, M De Angelis, G Puzzo… - Informing Science: The …, 2023 - cris.unibo.it
Aim/Purpose This paper aims to investigate the recent developments in research and
practice on the transformation of professional skills by artificial intelligence (AI) and to …

Virtual coaches: background, theories, and future research directions

TG Weimann, H Schlieter, AB Brendel - Business & Information Systems …, 2022 - Springer
Digitalization crosses all areas of life (Hess et al. 2014). Recent progress in artificial
intelligence (AI) opens new potentials for further developments and improvements, with …

Policy initiatives for Artificial Intelligence-enabled government: An analysis of national strategies in Europe

C van Noordt, R Medaglia… - Public Policy and …, 2023 - journals.sagepub.com
Governments have been putting forward various proposals to stimulate and facilitate
research on Artificial Intelligence (AI), develop new solutions, and adopt these technologies …

Integration of artificial intelligence of things (AIoT) in the public sector: Drivers, barriers and future research agenda

FR Ishengoma, D Shao, C Alexopoulos… - … Policy, Regulation and …, 2022 - emerald.com
Purpose With the development of information technology (IT), governments around the
globe are using state-of-the-art IT interfaces to implement the so-called 3E's in public service …

The critical role of HRM in AI-driven digital transformation: a paradigm shift to enable firms to move from AI implementation to human-centric adoption

A Fenwick, G Molnar, P Frangos - Discover Artificial Intelligence, 2024 - Springer
The rapid advancement of Artificial Intelligence (AI) in the business sector has led to a new
era of digital transformation. AI is transforming processes, functions, and practices …

What do citizens think of AI adoption in public services? Exploratory research on citizen attitudes through a social contract lens

S Schmager, CH Grøder, E Parmiggiani, I Pappas… - 2023 - scholarspace.manoa.hawaii.edu
Abstract The adoption of Artificial Intelligence (AI) by the public sector has the potential to
improve service delivery. However, the risks related to AI are significant and citizen concerns …

Maturity models for the assessment of artificial intelligence in small and medium-sized enterprises

T Schuster, L Waidelich, R Volz - Digital Transformation: 13th PLAIS …, 2021 - Springer
The digital transformation creates major challenges for companies and fosters disruptive
change processes. Artificial intelligence (AI) and its applications play a major part in this …

Exploring citizens' stances on AI in public services: A social contract perspective

S Schmager, CH Grøder, E Parmiggiani, I Pappas… - Data & Policy, 2024 - cambridge.org
This paper explores citizens' stances toward the use of artificial intelligence (AI) in public
services in Norway. Utilizing a social contract perspective, the study analyzes the …

Opportunities and challenges of empowering SMEs for sustainable Healthcare delivery

S Akinola, L Obokoh - Journal of Infrastructure …, 2023 - systems.enpress-publisher.com
This paper examines the sustainability practices implemented by healthcare establishments,
mainly Small and Medium enterprises (SMEs), We focus on identifying opportunities with …