Exploring the role of relationship management and relationship quality in B2B: empirical insights and future research directions

F Lasrado, P Thaichon, MW Nyadzayo - Journal of Business & …, 2023 - emerald.com
Purpose In the past few decades, relationship management (RM) theory and RM strategies
in business-to-business (B2B) contexts have evolved tremendously, driven by constant …

The role of employee relations in shaping job satisfaction as an element promoting positive mental health at work in the era of COVID-19

H Bulińska-Stangrecka, A Bagieńska - International journal of …, 2021 - mdpi.com
The COVID-19 pandemic is affecting the mental health of employees. Deterioration of the
well-being of workers is also caused by changes in the working environment. Remote …

Trust and commitment in supply chain management: a systematic review of literature

RA Paluri, A Mishal - Benchmarking: an international journal, 2020 - emerald.com
Purpose Trust and commitment (T&C) among the supply chain partners in the context of
supply chain management (SCM) are of interest for both researchers and practitioners. This …

The impact of organizational culture and leadership performance on PR professionals' job satisfaction: Testing the joint mediating effects of engagement and trust

J Meng, BK Berger - Public Relations Review, 2019 - Elsevier
The study examines the impact of critical organizational factors (organizational culture and
excellent leader performance) on public relations professionals' overall job satisfaction by …

[HTML][HTML] Supplier innovativeness in supply chain integration and sustainable performance in the hotel industry

TF Espino-Rodríguez, MG Taha - International Journal of Hospitality …, 2022 - Elsevier
This study examines the impact of supplier innovativeness on supply chain integration and
sustainable performance, as well as the mediation role of supply chain integration between …

Buyer dependence in B2B relationships: The role of supplier investments, commitment form, and trust

D Padgett, CD Hopkins, Z Williams - Journal of Business Research, 2020 - Elsevier
One of the main risks in B2B relationships is the potential for partners to switch to
competitors. Decreasing the likelihood of partner switching can result from increasing the …

Collaboration, feedback, and performance: Supply chain insights from service-dominant logic

KKL Hall, RG Richey Jr, RK Patil - Journal of Business Research, 2022 - Elsevier
This research demonstrates how collaborative feedback and resource investments in supply
chain management and logistics-based partnerships influence the establishment of inter …

Removing silos to enable data-driven decisions: The importance of marketing and IT knowledge, cooperation, and information quality

S Sleep, P Gala, DE Harrison - Journal of Business Research, 2023 - Elsevier
Business decision-making increasingly requires that the information technology (IT) and
marketing functions work together. Despite their distinct objectives, marketing managers …

[HTML][HTML] Emotions, culture intelligence, and mutual trust in technology business relationships

G Musarra, V Kadile, G Zaefarian, P Oghazi… - … Forecasting and Social …, 2022 - Elsevier
Both scholars and practitioners highlight the critical role of mutual trust in cross-border
technology business relationships. Yet the alliance literature has overlooked the role of …

A scenario-based experimental study of buyer supplier relationship commitment in the context of a psychological contract breach: Implications for supply chain …

H Aslam, P Wanke, A Khalid, D Roubaud… - International Journal of …, 2022 - Elsevier
Mutually beneficial long-term relationships between supply chain partners are the key to
supply chain performance. However, these relationships may sometimes be undermined …