Decision making trial and evaluation laboratory (DEMATEL) is considered as an effective
method for the identification of cause‐effect chain components of a complex system. It deals …

Business failure is an important issue for companies in the 21st century, and green business
is of global concern. Therefore, it is of vital importance to reveal the critical factors that could …

Products are now developed based on what customers desire, and thus attractive quality
creation has become crucial. In studies on customer satisfaction, methods for analyzing …

Abstract Pharmaceutical Supply Chain (PSC) plays a critical role in the healthcare sector.
This study identifies, validates, and prioritises the factors that play a crucial role in PSC …

There has been an increasing emphasis on environment management due to generation of
toxic waste, scarcity of natural resources, etc. This has pushed manufacturing organizations …

Customer satisfaction is the key factor for successful and depends highly on the behaviors of
frontline service providers. Customers should be managed as assets, and that customers …

Project delay has been a phenomenon contending with the construction sector opposing
time, cost, and quality. This study develops a model, which is a combination of two …

Failure mode and effects analysis (FMEA) is an analysis tool for identifying and preventing
flaws or defects in products during the design and process planning stage, preventing the …

After the Chinese reform and opening up, the construction of economic zones, such as
Special Economic Zones, Hi-tech Zones and Bonded Zones, has played an irreplaceable …

With the development of mobile terminal technology, GIS has begun to be applied in all
walks of life. With its powerful spatial indexing, positioning, query, analysis, and graphics …