Background. To improve the quality of services, satisfying patients is the primary goal of the
Ethiopian reform programme. Objectives. To assess patient satisfaction and associated …

Abstract Background The World Health Organization (WHO) and the Uganda Ministry of
Health recommend differentiated service delivery models (DSDMs) as patient-centered …

Background Improving healthcare quality has become an essential objective for all health
institutions worldwide to address the need to improve services, manage costs and satisfy …

Background Electronic communication (e-communication), referring to communication
through electronic platforms such as the web, patient portal, or mobile phone, has become …

Introduction HIV and AIDS care requires frequent visits to the hospital. Patient satisfaction
with care services during hospital visits is important in considering quality and outcome of …

Abstract Background The Chinese central government launched the third phase of health
system reforms in 2009. After a decade since the initiation of the reform, the health system …

Objective Present methods to measure standardized, replicable and comparable metrics to
measure quality of medical care in low-and middle-income countries. Design We …

Background Increased availability of HIV care over the past decade has dramatically
reduced morbidity and mortality among people living with HIV (PLWH) in sub-Saharan …

Background Very little is known about the barriers and facilitators to antiretroviral therapy
(ART) access and adherence among older Africans. Most studies on ART have focused on …

Objective To analyse the factors leading to greater satisfaction among patients attending the
outpatient hospital pharmacy (OPh). Methods A cross-sectional study was conducted of …