A systematic literature review on total quality management critical success factors and the identification of new avenues of research

B Aquilani, C Silvestri, A Ruggieri, C Gatti - The TQM Journal, 2017 - emerald.com
A systematic literature review on total quality management critical success factors and the
identification of new avenues of research | Emerald Insight Books and journals Case studies …

A brief review of systems theories and their managerial applications

C Mele, J Pels, F Polese - Service science, 2010 - pubsonline.informs.org
[Modified excerpt] Systems theory is an interdisciplinary theory about every system in nature,
in society and in many scientific domains as well as a framework with which we can …

Management innovation: Management as fertile ground for innovation

HW Volberda, FAJ Van Den Bosch… - European Management …, 2013 - Wiley Online Library
Innovation is considered to be the primary driving force of progress and prosperity.
Consequently, much effort is put in developing new technological knowledge, new process …

Addressing strategic human resource management practices for TQM: the case of an Indian tire manufacturing company

P Verma, V Kumar, A Mittal, P Gupta, SC Hsu - The TQM Journal, 2022 - emerald.com
Purpose This study aims to identify SHRM (strategic human resource management)
essential practices for the TQM (total quality management) program regarding an Indian tire …

A framework for implementing TQM in higher education programs

S Venkatraman - Quality assurance in education, 2007 - emerald.com
The literature survey of the TQM philosophies and the comparative analysis of TQM
adoption in industry versus higher education provide the theoretical and practical …

The mediator role of learning capability and business innovativeness between total quality management and financial performance

AE Akgün, H Ince, SZ Imamoglu, H Keskin… - International Journal of …, 2014 - Taylor & Francis
The concept of total quality management (TQM) has attracted many researchers from a
variety of disciplines. In particular, the literature has addressed the impact of TQM on a firm's …

Constructs of quality in higher education services

V Sunder M - International Journal of Productivity and Performance …, 2016 - emerald.com
Purpose The purpose of this paper is to present various quality constructs, their application,
success and shortcomings, in higher education (HE) services. Design/methodology …

Critical success factors of TQM in service organizations: a proposed model

F Talib, Z Rahman - Services Marketing Quarterly, 2010 - Taylor & Francis
The successful implementation of total quality management (TQM) is often linked with the
critical dimensions or critical success factors (CSFs) which are responsible for achieving …

Co‐creating value innovation through resource integration

C Mele, T Russo Spena, M Colurcio - International Journal of Quality …, 2010 - emerald.com
Purpose–The purpose of this paper is to analyse innovation in the light of service‐dominant
(S‐D) logic and service science as a value‐creating process occurring through a many‐to …

The role of leadership competencies for implementing TQM: An empirical study in Thai manufacturing industry

A Das, V Kumar, U Kumar - International Journal of Quality & …, 2011 - emerald.com
Purpose–This research seeks to identify the specific leadership competencies required for
implementing Total Quality Management (TQM); to examine the influence of leadership …