Emotional labor has been an area of burgeoning research interest in occupational health
psychology in recent years. Emotional labor was conceptualized in the early 1980s by …

This literature review was conducted to investigate the association between emotional labor
and burnout and to explore the role of personality in this relationship. The results of this …

This study examined the effects of emotional intelligence and emotional labor on job
satisfaction in a moderated mediation model, which posits surface and deep acting …

How does emotional intelligence (EI) affect job performance and job burnout? Direct or
indirect? What role does psychological capital play? This study surveyed 450 employees of …

Proposed as a theory of motivation, the basic tenet of conservation of resources (COR)
theory is that humans are motivated to protect their current resources and acquire new …

Teaching is an emotional endeavor. Unlike mass service employees, teachers enjoy
considerable autonomy in their teaching and maintain relatively stable relationships with …

Mindfulness describes a state of consciousness in which individuals attend to ongoing
events and experiences in a receptive and non-judgmental way. The present research …

Three decades after its introduction as a concept, emotional labor—regulating emotions as
part of the work role—is fully on the map in organizational behavior and organizational …

This study proposes that employees have to face a variety of obstacles over the course of
their careers, each of which can create stress for employees and, in so doing, lower their …

The present study addressed employee job crafting behaviors (ie, seeking resources,
seeking challenges, and reducing demands) in the context of organizational change. We …