A high-quality Origin–Destination (OD) matrix is a fundamental prerequisite for any serious
transport system analysis. However, it is not always easy to obtain it because OD surveys …

Abstract Service provider administrators need to identify which perceived service quality
(PSQ) elements are more relevant for users. By doing this, specific tactical and operational …

This paper reviews the incentive structure of concession contracts in several Latin American
transit reforms. It also presents a conceptual analysis of the optimal design of concession …

Greater Santiago, the capital of Chile, concentrates most of economic and political power of
this nation and 35% of its population. It is a conurbation of 6 million inhabitants, comprising …

There is a growing recognition that the state is not the sole provider of “local public goods”
such as water and education in the developing world. Mainstream approaches to the study …

We review the current situation of Transantiago, the fully integrated public transport system
covering the Santiago Metropolitan Area in Chile, identifying its current strength, flaws and …

We study buses' accessibility to education, health, and job opportunities in Santiago, Chile.
Our approach computes travel times during a week using full real-world GPS data for the …

We present the ongoing Public Utility Vehicle Modernization Program (PUVMP) as a case
study in socio-technical transition studies in the transport sector. The ongoing reform project …

Worldwide, urbanization constitutes a major and growing driver of global change and a
distinctive feature of the Anthropocene. Thus, urban development paths present …

We examine and assess the service contracting (SC) program implemented for the first time
in Metro Manila, Philippines as a response to the impact of the pandemic on road-based …